Celebrating Health Information Professionals: The Unsung Heroes of Healthcare

The preservation of health stands to be argued as the most valuable asset every individual has. In times of illness, we turn to the dedicated efforts of healthcare practitioners, including physicians and nurses, who labor tirelessly to restore our well-being, and place our trust in their knowledgeable hands. As the gravity of health challenges escalate, the importance of seamless and efficient care intensifies.

Brain Tumor Network understands the frustrations and challenges of our healthcare system, and have sought out ways to help patients and families overcome these obstacles. What we have found to be most effective is a team of navigation professionals and our ultimate secret weapon, the unsung heroes who orchestrate the seamless flow of patient data vital to healthcare operations, second opinions, treatment options identification, and the continuation of care: our dedicated and knowledgeable health information management team.

What Is Health Information?
Health information encompasses the collection, management, and dissemination of data (medical records) pertinent to patient health. In brain tumor care, health information plays a critical role in connection to specialized care, informing treatment strategies, and identifying novel therapies through clinical trials. From initial diagnosis to ongoing monitoring and intervention, accurate and accessible health data enables doctors to make informed decisions, coordinate appropriate interdisciplinary care teams, and track patient progress effectively. It ensures seamless communication among healthcare providers, optimizing collaboration and continuity of care across multiple institutions and locations. Moreover, retrospective analysis of patient health information can inform future research strategies for incurable diseases such as Glioblastoma.

By leveraging health information systems and professional expertise, healthcare providers can streamline processes, enhance patient safety, and ultimately improve outcomes in the intricate landscape of primary brain tumor management.

What Does a Health Information Professional Do?
Health information professionals are adept specialists in the management of private patient medical data. Collaborating closely with medical institutions and various healthcare personnel, they ensure the meticulous organization and safeguarding of BTN’s patient health information. From the precise inputting of medical records into our HIPPA-compliant patient charting system to diligently updating records, to quickly and efficiently transferring MRI scans and other imaging, these professionals operate as the indispensable keystone, thoroughly ensuring the security and integrity of our patients’ health narratives.

Meet the Brain Tumor Network Health Information Management Team
It’s an honor to introduce you to our incredible team at BTN. In the face of challenging healthcare systems, their tireless efforts play a pivotal role in connecting patients to second opinions, accessing clinical trials, and easing the burden of patient and caregiver stress through their supportive actions. We’re so thankful for them and the wonderful work they do to assist patients and families around the country managing the practical and emotional challenges that accompany a primary brain tumor diagnosis.

Julia Allerding, Health Information Manager
Julia was compelled to begin her career in healthcare after her father’s open-heart surgery and subsequent lengthy hospitalization. Watching the nurses care for her father with such grace and compassion inspired her to choose a career path focused on helping others along similar journeys.

“The HIM team plays a critical role in ensuring the integrity, confidentiality, and accessibility of our patients health information.  We contribute to the delivery of high-quality, safe, and efficient healthcare services that our organization provides. It’s a true honor to work alongside our incredible team of Navigators to serve our patient’s and caregivers through their diagnosis.”

Hayley Snyder, Health Information Assistant
Hayley was driven to help others after the death of her brother at age six. Her mother is also a breast cancer survivor.

“Health Information Management is the backbone behind patient care. It is a necessary function that can change a patient’s life and the care they receive. My passion has always been helping others and I’m glad I’m able to continue my passion here”

Megan Boardman, Data Integrity Lead
Fostering a lifelong devotion to advancing quality healthcare, Megan recently graduated with a Master’s degree in Health Administration, a testament to her dedicated and steadfast passion for the Healthcare profession.

“Since working in the Health information management department, I got to see firsthand how challenging it is to obtain medical records. I thought about how it is Especially challenging for those who are facing serious and complex health challenges. I love knowing I am taking a stressor away from our patients. As I continue my career, I only hope I can find new opportunities to provide relief and hope for our patients.”

Harley DeCristoforo, Health Information Assistant
Harley’s journey into healthcare began at a young age after being diagnosed with an autoimmune disease and experiencing firsthand the uncertainty of being in a hospital environment. This personal experience ignited her desire to support others navigating their own healthcare challenges.

Health information is so important when it comes to patient care. It’s especially vital when it comes to improving patient care. Being a patient constantly in and out of facilities myself, I understand how overwhelming and stressful it is to make sure all your records are together. I am so thankful to help others and take something off their plate.